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HomeBreachedExposed Taxi Trips: Dublin iCabbi Data Breach Leaks 300,000 Passengers' Information

Exposed Taxi Trips: Dublin iCabbi Data Breach Leaks 300,000 Passengers’ Information


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A recent data breach at iCabbi, a Dublin-based dispatch and fleet management technology provider for taxis, has exposed the personal information of nearly 300,000 passengers.

This incident highlights the importance of data security in the transportation industry and offers valuable lessons for both businesses and consumers. Let’s delve into the details of the breach, explore the potential consequences, and provide cybersecurity tips to mitigate such risks.

Unsecured Database Leaves Passenger Data Vulnerable

Cybersecurity researcher Jeremiah Fowler discovered a non-password-protected database containing a wealth of customer information belonging to iCabbi. This database, containing over 22,745 records in .csv format, exposed details like:

  • Names
  • Phone numbers
  • Email addresses
  • User IDs

The exposed email addresses originated from various providers, including Gmail, Hotmail, Yahoo, iCloud, and Outlook. This breach also included email addresses from prominent media outlets and government agencies, raising concerns about the potential impact on high-profile individuals.

Consequences of the Breach: A Cause for Concern

The exposed data in the iCabbi breach poses several potential risks for affected passengers:

  • Targeted Phishing Attacks: Cybercriminals may use leaked email addresses and potentially phone numbers to launch targeted phishing attacks, tricking victims into revealing sensitive information or clicking on malicious links.
  • Identity Theft: Stolen personal information can be used for identity theft, leading to financial losses or opening fraudulent accounts in the victim’s name.
  • Spam and Harassment: Leaked email addresses can be used for spam campaigns or even harassment attempts.

10 Cybersecurity Tips for Taxi Riders in the Age of Data Breaches

While the onus of data security lies with companies like iCabbi, passengers can also take steps to minimize risks:

  1. Minimize Data Shared When Booking: Avoid providing unnecessary personal information when booking a taxi ride. Opt for anonymous booking options if available.
  2. Use Strong, Unique Passwords: Create strong and unique passwords for your email address and any accounts associated with taxi booking apps.
  3. Be Wary of Phishing Attempts: Remain cautious of unsolicited emails or calls claiming to be from iCabbi or any taxi service provider. Don’t click on suspicious links or attachments.
  4. Monitor Bank Statements and Credit Reports: Regularly monitor your bank statements and credit reports for suspicious activity that might indicate identity theft attempts.
  5. Enable Two-Factor Authentication (2FA): Whenever possible, activate two-factor authentication (2FA) on your email account and any taxi booking apps you use. This adds an extra layer of security beyond passwords.
  6. Consider Privacy-Focused Payment Methods: If available, opt for privacy-focused payment methods when booking a taxi to minimize the amount of financial information exposed.
  7. Be Mindful of Public Wi-Fi: Avoid using public Wi-Fi networks for booking taxis or accessing sensitive accounts. Public Wi-Fi can be vulnerable to eavesdropping.
  8. Use a VPN for Extra Security: Consider using a virtual private network (VPN) to encrypt your internet traffic, especially when using public Wi-Fi.
  9. Stay Informed: Keep yourself updated on cybersecurity news and best practices to stay ahead of evolving threats.
  10. Report Suspicious Activity: If you suspect your information might have been compromised in the iCabbi breach, report it to the company and relevant authorities.


The iCabbi data breach serves as a cautionary tale for both businesses and consumers. Businesses must prioritize robust data security measures, while consumers need to adopt cybersecurity best practices to protect their personal information. By working together, we can create a safer digital environment for everyone. It’s also crucial for iCabbi to be transparent with affected passengers and outline the steps they are taking to address the breach and prevent similar incidents in the future.

Ouaissou DEMBELE
Ouaissou DEMBELEhttps://cybercory.com
Ouaissou DEMBELE is an accomplished cybersecurity professional and the Editor-In-Chief of cybercory.com. He has over 10 years of experience in the field, with a particular focus on Ethical Hacking, Data Security & GRC. Currently, Ouaissou serves as the Co-founder & Chief Information Security Officer (CISO) at Saintynet, a leading provider of IT solutions and services. In this role, he is responsible for managing the company's cybersecurity strategy, ensuring compliance with relevant regulations, and identifying and mitigating potential threats, as well as helping the company customers for better & long term cybersecurity strategy. Prior to his work at Saintynet, Ouaissou held various positions in the IT industry, including as a consultant. He has also served as a speaker and trainer at industry conferences and events, sharing his expertise and insights with fellow professionals. Ouaissou holds a number of certifications in cybersecurity, including the Cisco Certified Network Professional - Security (CCNP Security) and the Certified Ethical Hacker (CEH), ITIL. With his wealth of experience and knowledge, Ouaissou is a valuable member of the cybercory team and a trusted advisor to clients seeking to enhance their cybersecurity posture.


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