On March 6, 2025, Ooredoo Group, a leading international telecommunications provider, announced a significant upgrade to its mobile payment security framework. In a groundbreaking partnership with Evina a global leader in mobile payment security Ooredoo is integrating advanced, AI-powered fraud prevention measures to safeguard digital transactions across its vast markets in the Middle East, North Africa, and Asia. This strategic initiative aims not only to protect millions of users from increasingly sophisticated fraud attempts but also to bolster overall trust in the rapidly evolving digital payments ecosystem.
The rise of mobile payments has revolutionized the way consumers and businesses transact, offering convenience and speed. However, with the exponential growth of digital payments, the cybersecurity landscape has become more challenging, with fraudsters employing automated, sophisticated attacks to exploit vulnerabilities in mobile payment systems. Recognizing these challenges, Ooredoo Group has taken a decisive step toward reinforcing its security posture by upgrading its mobile payment infrastructu
Ooredoo, known for its robust data-centric networks across MENA and Asia, serves a diverse customer base through its Carrier Billing services. As digital transactions become more integral to everyday commerce, the need for enhanced security measures is paramount. This environment of rapid digital transformation makes mobile payments a prime target for cybercriminals, who continuously refine their methods to bypass conventional security defenses.
The Partnership with Evina
In response to the evolving threat landscape, Ooredoo has partnered with Evina to integrate state-of-the-art fraud prevention technology into its mobile payment systems. Evina’s solution leverages artificial intelligence and machine learning to monitor, detect, and prevent fraudulent activities in real time. By incorporating these advanced capabilities into Ooredoo’s Carrier Billing platform, the partnership aims to ensure a safer, more reliable digital payment experience.
According to Rene Werner, Group Chief Strategy Officer at Ooredoo, “Security and trust are the foundations of customer satisfaction in digital payments. By partnering with Evina, we are reinforcing our defenses against evolving threats and ensuring that our customers can transact with confidence.” David Lotfi, CEO of Evina, added, “Fraud remains the biggest challenge in the mobile payment industry. Our collaboration with Ooredoo is a decisive step toward building a trusted digital ecosystem in the MEA region and Asia, ensuring that every transaction is secure.”
Key Features and Enhancements
The upgraded security measures focus on several core areas:
- AI-Powered Fraud Detection:
Evina’s platform employs advanced AI algorithms to analyze transaction patterns, detect anomalies, and flag potentially fraudulent activities. This real-time monitoring capability helps prevent unauthorized charges and minimizes financial losses for both consumers and merchants. - Enhanced Carrier Billing Security:
By integrating Evina’s system into its Carrier Billing process, Ooredoo now offers a more secure environment for digital transactions. The solution provides automated detection and blocking of fraudulent transactions, ensuring that digital service merchants can operate with reduced risk. - Proactive Threat Intelligence Sharing:
The partnership enables continuous data sharing between Ooredoo, its digital service partners, and Evina’s global network. This collaboration ensures that emerging threats are identified swiftly, and appropriate countermeasures are deployed promptly. - Scalable and Adaptive Security Measures:
As cyber threats evolve, the integrated solution adapts dynamically to new attack vectors. This scalability is crucial for managing risk across a diverse and geographically dispersed customer base in both mature and emerging markets.
Market Implications and Strategic Importance
The significance of this initiative extends beyond Ooredoo’s immediate customer base. By setting new security standards for mobile payments in the region, Ooredoo is positioning itself as a leader in digital transformation and cybersecurity. The upgrade comes at a time when digital fraud is on the rise, and industries across the Middle East, North Africa, and Asia are seeking robust solutions to protect against cyber threats.
Ooredoo’s strategic move is also expected to boost consumer confidence and drive further adoption of digital payment technologies. As mobile payments continue to grow in popularity, ensuring their security becomes not only a technical challenge but also a critical component of economic growth and innovation. This partnership will likely serve as a model for other telecommunications companies and financial institutions seeking to enhance their cybersecurity measures.
Financial and Business Impact
The integration of Evina’s advanced fraud prevention capabilities is anticipated to have a positive impact on Ooredoo’s operational efficiency and financial performance. With improved risk mitigation, the company can reduce the costs associated with fraud and chargebacks while enhancing customer satisfaction and loyalty. Moreover, by reinforcing its reputation as a secure digital enabler, Ooredoo is well-positioned to attract new business and investment in its digital services segment.
10 Advices to Avoid Mobile Payment Cyber Threats in the Future
- Implement Robust Multi-Factor Authentication (MFA):
Use MFA for all mobile payment transactions to ensure that even if credentials are compromised, unauthorized access is prevented. - Regularly Update Payment Platforms and Software:
Ensure that all software and systems used for digital transactions are kept up-to-date with the latest security patches and updates. - Utilize AI-Powered Fraud Detection Tools:
Deploy advanced AI-based solutions that can analyze transaction patterns and detect anomalies in real time. - Conduct Regular Security Audits:
Periodically review and audit your mobile payment infrastructure to identify and remediate potential vulnerabilities before they can be exploited. - Educate Customers and Employees:
Offer training on recognizing phishing scams, fraudulent activities, and best practices for secure mobile transactions. - Implement Strict Access Controls:
Limit access to sensitive payment systems and data to authorized personnel only, using role-based access controls and least privilege principles. - Monitor for Suspicious Activity:
Use comprehensive monitoring tools to detect and alert on unusual transaction behaviors or access patterns that could indicate fraud. - Encrypt Sensitive Data:
Ensure that all sensitive data, including user credentials and transaction information, is encrypted both in transit and at rest. - Collaborate with Cybersecurity Experts:
Partner with cybersecurity specialists and invest in threat intelligence sharing to stay informed about emerging threats and best practices. - Leverage Regulatory Compliance Frameworks:
Adhere to relevant regulatory standards (such as PCI-DSS) and frameworks to ensure your payment systems meet the highest security requirements.
Conclusion
Ooredoo’s strategic upgrade to its mobile payment security infrastructure, powered by its partnership with Evina, represents a significant advancement in safeguarding digital transactions across the MENA and Asia regions. This initiative not only strengthens the security of Carrier Billing services but also sets a new industry benchmark for proactive threat detection and risk mitigation in the mobile payments space.
By integrating AI-powered fraud prevention technology, Ooredoo is enhancing its ability to detect and block fraudulent activities in real time, ensuring that both consumers and merchants can transact with confidence. The success of this partnership is a testament to the growing importance of cybersecurity in driving digital transformation, and it highlights the critical role that advanced security measures play in fostering trust in an increasingly digital economy.
The 10 best practices outlined above provide a comprehensive roadmap for organizations to fortify their mobile payment systems against evolving cyber threats. As cybercriminals continue to refine their tactics, staying ahead of these risks through proactive security measures, continuous education, and strategic partnerships will be essential.
Ooredoo’s commitment to upgrading mobile payment security is a clear indication of the industry’s shift toward more integrated, intelligent, and resilient cybersecurity frameworks. As the digital landscape continues to evolve, initiatives like this will play a crucial role in building a safer and more robust digital ecosystem across global markets.
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