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HomeBreachedPrestaShop Data Breach: Over 268,000 Customer Records Exposed on Darknet

PrestaShop Data Breach: Over 268,000 Customer Records Exposed on Darknet


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PrestaShop store owners in France and Spain are facing a data breach crisis. A significant amount of customer data, reportedly impacting over 250,000 customers in France and 18,000 in Spain, has been leaked and found circulating on the dark web.

This incident highlights the importance of robust data security practices for online businesses and the potential consequences of inadequate safeguards.

Understanding the Breach: Scope and Potential Impact

The exact nature of the breach and the source of the leak remain under investigation. However, reports suggest the exposed data might include:

  • Customer Names: Names of individuals who have made purchases on affected PrestaShop stores.
  • Contact Information: Email addresses and potentially phone numbers of customers.
  • Purchase History: Details about past purchases made on the compromised stores.

While financial information like credit card details may not be directly involved, this data breach can still have severe consequences for affected customers, including:

  • Targeted Phishing Attacks: Cybercriminals could use leaked email addresses to launch phishing campaigns, impersonating legitimate businesses and attempting to steal further personal information or financial details.
  • Spam and Identity Theft: Leaked email addresses can be sold to spammers or used for identity theft attempts.
  • Reputational Damage: Businesses experiencing data breaches face reputational damage due to the loss of customer trust.

PrestaShop’s Response and Recommendations

PrestaShop has acknowledged the breach and is urging store owners to update their software to the latest version. They also recommend that store owners:

  • Reset customer passwords: Encourage customers to change their passwords on the affected stores and be cautious of any suspicious emails or communication.
  • Report the breach to authorities: Report the incident to relevant authorities as required by local regulations.

10 Security Tips to Protect Your PrestaShop Store

While the full details of the breach are still being investigated, here are 10 crucial steps PrestaShop store owners can take to bolster their security posture:

  1. Update Software Regularly: Always prioritize timely installation of security updates for the PrestaShop core, themes, and modules.
  2. Choose Reputable Themes and Modules: Only install themes and modules from trusted developers with a history of addressing security vulnerabilities promptly.
  3. Strong Passwords & MFA: Enforce strong and unique passwords for all accounts and enable Multi-Factor Authentication (MFA) where available.
  4. Regular Backups: Maintain regular backups of your store’s data to facilitate recovery in case of a cyberattack or system failure.
  5. Security Audits: Conduct regular security audits to identify potential vulnerabilities in your store’s configuration and implemented modules.
  6. Payment Processing Security: Ensure your payment gateway adheres to industry security standards like PCI DSS.
  7. Secure Hosting Provider: Choose a reputable hosting provider with a strong security track record and implement measures like firewalls and intrusion detection systems.
  8. Employee Training: Train employees on cybersecurity best practices, including identifying phishing attempts and reporting suspicious activity.
  9. Data Breach Plan: Develop a data breach response plan outlining procedures for notifying customers, containing the breach, and mitigating potential damage.
  10. Stay Informed: Remain updated on the latest cybersecurity threats and vulnerabilities impacting PrestaShop stores and implement recommended security measures.


The PrestaShop data breach serves as a stark reminder for online businesses of the critical need for robust data security practices. By prioritizing software updates, implementing strong security measures, and staying informed about emerging threats, PrestaShop store owners can significantly reduce the risk of data breaches and protect their customers’ sensitive information. Remember, building a culture of cybersecurity awareness and taking proactive steps are essential in safeguarding your online store and customer trust.

Ouaissou DEMBELE
Ouaissou DEMBELEhttps://cybercory.com
Ouaissou DEMBELE is an accomplished cybersecurity professional and the Editor-In-Chief of cybercory.com. He has over 10 years of experience in the field, with a particular focus on Ethical Hacking, Data Security & GRC. Currently, Ouaissou serves as the Co-founder & Chief Information Security Officer (CISO) at Saintynet, a leading provider of IT solutions and services. In this role, he is responsible for managing the company's cybersecurity strategy, ensuring compliance with relevant regulations, and identifying and mitigating potential threats, as well as helping the company customers for better & long term cybersecurity strategy. Prior to his work at Saintynet, Ouaissou held various positions in the IT industry, including as a consultant. He has also served as a speaker and trainer at industry conferences and events, sharing his expertise and insights with fellow professionals. Ouaissou holds a number of certifications in cybersecurity, including the Cisco Certified Network Professional - Security (CCNP Security) and the Certified Ethical Hacker (CEH), ITIL. With his wealth of experience and knowledge, Ouaissou is a valuable member of the cybercory team and a trusted advisor to clients seeking to enhance their cybersecurity posture.


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