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Medical Identity Theft: LifeLock Hacker Pleads Guilty to Extortion – How to Protect Your Healthcare Data


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A recent case involving a “LifeLock” hacker highlights the ever-present threat of medical identity theft. A Moldovan national pleaded guilty in a US court to charges of conspiracy to commit access device fraud and computer fraud, and possession of unauthorized access devices. The defendant operated a marketplace where stolen medical clinic login credentials were advertised and sold to cybercriminals.

This incident underscores the importance of safeguarding sensitive healthcare data and the potential consequences for those who exploit such vulnerabilities.

Stolen Logins, Big Trouble: Medical Clinics Targeted

The perpetrator, Sandu Boris Diaconu, ran a marketplace known as “E-Root” that offered a platform for criminals to buy and sell stolen login credentials. Authorities estimate that E-Root advertised over 350,000 compromised credentials, potentially impacting individuals and healthcare providers worldwide. While the specific details of the compromised data remain unclear, medical clinics were likely targeted, putting sensitive patient information at risk.

Medical Identity Theft: A Growing Threat

Medical identity theft occurs when someone steals your personal information, such as your name, Social Security number, or health insurance ID, to obtain medical services or medications in your name. This can have serious consequences, including:

  • Financial Burden: You may be held responsible for unauthorized medical bills.
  • Denied Coverage: Your health insurance coverage could be denied due to fraudulent activity.
  • Damaged Credit Score: Medical bills incurred by the thief can negatively impact your credit score.
  • Difficulties Obtaining Care: A history of fraudulent medical activity can make it difficult to obtain legitimate care in the future.

10 Ways to Protect Yourself from Medical Identity Theft

Here are 10 steps you can take to minimize your risk of medical identity theft:

  1. Review Medical Bills: Carefully review your medical bills and Explanation of Benefits (EOBs) from your health insurance provider to identify any suspicious activity.
  2. Protect Your Social Security Number: Do not share your Social Security number with anyone unless absolutely necessary.
  3. Shred Medical Documents: Shred any medical documents containing personal information before discarding them.
  4. Strong Passwords & MFA: Use strong and unique passwords for all online healthcare accounts and enable multi-factor authentication (MFA) wherever available.
  5. Beware of Phishing Scams: Be cautious of unsolicited emails, calls, or text messages requesting your personal information or health insurance details.
  6. Credit Monitoring: Consider enrolling in a credit monitoring service to detect suspicious activity related to your Social Security number.
  7. Fraud Alerts: Place a fraud alert on your credit report to make it more difficult for someone to open new accounts in your name.
  8. Selective Sharing: Only share your medical information with healthcare providers and authorized personnel who require it.
  9. Regular Checkups: Schedule regular checkups with your doctor to stay informed about your medical history and potential fraudulent activity.
  10. Report Identity Theft: If you suspect you have been a victim of medical identity theft, report it to the authorities and your health insurance provider immediately.


The LifeLock hacker case serves as a stark reminder of the vulnerabilities within the healthcare sector. By implementing robust security measures, staying vigilant, and understanding the risks of medical identity theft, individuals can take proactive steps to protect their sensitive healthcare data. Remember, healthcare data is valuable on the black market, so prioritize its security just as you would your financial information.

Ouaissou DEMBELE
Ouaissou DEMBELEhttps://cybercory.com
Ouaissou DEMBELE is an accomplished cybersecurity professional and the Editor-In-Chief of cybercory.com. He has over 10 years of experience in the field, with a particular focus on Ethical Hacking, Data Security & GRC. Currently, Ouaissou serves as the Co-founder & Chief Information Security Officer (CISO) at Saintynet, a leading provider of IT solutions and services. In this role, he is responsible for managing the company's cybersecurity strategy, ensuring compliance with relevant regulations, and identifying and mitigating potential threats, as well as helping the company customers for better & long term cybersecurity strategy. Prior to his work at Saintynet, Ouaissou held various positions in the IT industry, including as a consultant. He has also served as a speaker and trainer at industry conferences and events, sharing his expertise and insights with fellow professionals. Ouaissou holds a number of certifications in cybersecurity, including the Cisco Certified Network Professional - Security (CCNP Security) and the Certified Ethical Hacker (CEH), ITIL. With his wealth of experience and knowledge, Ouaissou is a valuable member of the cybercory team and a trusted advisor to clients seeking to enhance their cybersecurity posture.


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